Shipping policy
Shipping Policy
Order processing All orders are processed within up to 3 business days after payment confirmation. During this time, we verify payment, prepare your order, and carry out quality checks to make sure everything is in perfect condition.
International shipping Once processed, orders are shipped worldwide with an estimated delivery time of up to 9 business days. Delivery times are approximate and may vary due to circumstances beyond our control, such as carrier delays or customs processing.
Shipping costs and taxes Shipping costs are calculated at checkout based on the destination and the selected shipping method. International orders may be subject to taxes, duties, or import fees according to local regulations. These costs are the customer's responsibility and are not included in the product price or shipping fees.
Order tracking Once your order has shipped, you will receive an email with a tracking number so you can monitor your shipment in real time.
Shipping issues If your order does not arrive within the estimated timeframe, please contact us at [customer service email]. In the event of loss or damage during shipping, we will assess the situation and offer a replacement or a full or partial refund, as appropriate.
Legal notice By placing an order, you acknowledge that shipping times are estimates and that any duties, taxes, or local fees are the customer's responsibility. We are committed to doing everything possible to ensure your order arrives on time and in perfect condition.